Privacy Policy
Last Updated: November 4, 2025
1. Introduction
Welcome to Thinknova Design.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website [www.youragency.com] (the “Site”) or use our web design and related services (collectively, the “Services”).
By using our Site or Services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information:
a. Information You Provide Directly
Contact details – such as your name, email address, phone number, and company name.
Project information – details you share about your website or design needs.
Billing information – if applicable, such as payment details or invoicing addresses.
Communication records – including emails or messages exchanged with our team.
b. Information Collected Automatically
When you visit our Site, we may automatically collect:
Device and browser information (e.g., IP address, browser type, operating system).
Usage data (e.g., pages visited, time spent on the Site, referring URLs).
Cookies and similar technologies – used to improve functionality, analytics, and performance.
You can control or disable cookies through your browser settings.
3. How We Use Your Information
We use your information to:
Provide and manage our web design and related services.
Communicate with you about projects, proposals, and inquiries.
Improve our Site and Services.
Process payments and send invoices.
Comply with legal obligations.
Send marketing communications (only if you’ve opted in).
We will never sell or rent your personal information.
4. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the UK, we process your personal data under one or more of the following legal bases:
Contractual necessity – to provide the services you request.
Legitimate interests – such as improving our services or preventing fraud.
Consent – for marketing or optional cookies.
Legal obligation – where required by law.
5. How We Share Information
We may share your information with:
Service providers who assist us with hosting, analytics, email delivery, or payment processing.
Business partners or subcontractors involved in providing your project services.
Authorities or legal entities if required by law or to protect our rights.
All third parties are required to respect your data and process it securely.
6. International Data Transfers
Your information may be transferred and processed outside your country of residence. We take steps to ensure that such transfers comply with applicable data protection laws, including using standard contractual clauses where required.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.
8. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Object to or restrict processing.
Withdraw consent at any time (for example, for marketing).
Request data portability.
File a complaint with a data protection authority.
To exercise your rights, contact us at [privacy@youragency.com].
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our Site and Services are not directed at children under 16. We do not knowingly collect personal data from minors.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
[Your Agency Name]
Email: [privacy@youragency.com]
Address: [Company Address]
Website: [www.youragency.com]